na INLIS000000000042650 20161114085403.0 $a 978-0-470-34504-7 $0010-111600000001673 $a 658.8. JIL t $a Jill Griffin $a Taming The Search-And-Switch Customer $b Earning Customer Loyalty IIn A Complulsion To Compare World $a Ke-1 $a Amerika Serikat $b Jossey - Bass $c 2007 $a Arpus kab. Magetan $a 54.457-0