na INLIS000000000012656 20140228101506.0 a ||| | 170530| ||| | $a 978-979-066-042-5 $a 0010-021400000003068 $a 658. $a 27 $a 658. JOH t c.2 $a John P. Kotter $a The Heart Of Change $a Ke-1 $a Jakarta $b Trans Media $c 2008 $a S. Cohen $a 37.433-0